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Telemedicine – Zooming to New Heights

COVID-19 brought about the explosion of telemedicine for obvious reasons — quick and convenient access between patient and provider, maintaining patient load to prevent appointment cancellations, and — most important — safety for both patients and providers.

“Why would I want to go to a doctor’s office now if I don’t have to?” is today’s common sentiment. “We are hearing from clients who have seen anywhere from 300 to 3,000 percent increase in telehealth. One [client] onboarded four different telehealth partners because the initial process wasn’t able to handle it all,” says Annie Haarmann, senior director of healthcare strategy at Reputation.com.

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