How Senior Care Can Drive Growth in the Feedback Economy
The way residents and their loved ones search for senior care has changed — it's time for senior care providers to embrace the Feedback Economy.
Greystar: Utilizing Reviews and Competitive Intelligence to Enhance the Residential Experience
In an industry where 70% of customer decisions are directly impacted by reviews, Greystar needed an enterprise level solution that advanced its customer engagement strategy. Greystar used Reputation’s competitive intelligence tools to measure and benchmark their scores against best-in-class competitors and identify location strengths and weaknesses for improvement.
Storage Asset Management: Property Management Success Story
Storage Asset Management (SAM), a Pennsylvania-based property management company that specializes in self-storage, leverages Reputation's tools to scale their business. By utilizing our products SAM was able to better manage their customer communications and sentiments.