4 Ways Customer Surveys Enhance Review Data
Reviews only tell half the story. We break down why you need customer survey data in order to see the full view of your customer experience.
Why You Need to Administer Employee Surveys
Your employees are feeling burnout — are you listening? We break down why surveys are the best way to put a spotlight on the voice of the employee.
Customer Experience Surveys Guide: How to Get Started
Customer experience surveys are the best way to gauge how consumers are feeling about your brand. In this guide, we'll break down how to get started.
How to Improve the Student Experience with Surveys
Student surveys are a great way to get a pulse on your institution's academic experience. We break down different types of surveys and their benefits.
SMS Surveys
Given that text message open rates are 4X higher than email, conducting surveys via SMS makes a lot of sense these days.
Conversational Surveys: What Are They and How Can They Benefit Your Business?
We break down how your business can use conversational surveys to get customer feedback and collect insights to improve the customer experience.
How to Time Retail Surveys for Optimal Results
Retail customer surveys must be designed well and delivered in a timely manner to get the most insightful responses. Here’s how to do it.