Woman giving power-point presentation

30-Day Social Publishing Free Trial

What happens when you combine social publishing with social responding and social listening?

You get the social trifecta — one platform to post, respond, and automate while you learn the perception of your brand and perform competitor analysis across all social media channels.

Social suite screengrabs

Turn Followers into Fans

Built on the only platform that manages customer feedback from acquisition to loyalty, Reputation Social Suite helps you turn that feedback into the fuel you need to grow your social community and create engaging customer experiences.

Start Your Free Trial Today!

No credit card required.

Reputation has enabled VCA to centrally manage brand and experience guidelines while empowering local independence and identity. The Content Library, in particular, ensures that every hospital location can effectively communicate, engage and inspire clients every day with magnetic social media content.

VCA Animal Hospitals

MICHAIL TAKACH
DIRECTOR, BRAND & DIGITAL COMMUNICATIONS

Features of Reputation’s Social Suite

Improve Sentiment, Experience and Engagement

Social Posting, Scheduling and Responding

Social Suite scheduling screengrab

Cross-post and respond to comments across major social media platforms.

Integrated scheduling capabilities to automate your social posts.

Built-in approval workflows for your teams.

Social Listening

Example of social sentiment graph

Customizable Real-Time Alerts & Mentions — Set alerts for mentions and trending keywords to gain real-time updates to manage customer communications and crises.

Real-Time Sentiment Analysis Reports — Analyze customer sentiment minute-by-minute to measure experience and make instantaneous improvements.

Competitive Dashboard Report — Compare mentions, share of voice, spread, and reach against your competitors in order to benchmark your performance.

.

Customizable Social Posting Analytics Dashboard

Example of analytics dashboard

Access data across multiple social media platforms.

Identify top-performing content and the best time to post.

Track engagement metrics and follower counts.

Smart Assets Library

Social Suite assets library screengrab

Consolidate all approved, branded assets in one centralized place.

Post now, schedule for later or save posts as drafts.

Our hashtag tool offers suggestions to properly tag your posts.

Cross-Channel Inbox

Example of cross-channel inbox

Manage all messages, comments, and inquiries across all locations from one centralized inbox:

  • Direct Messages
  • Social Media Comments
  • SMS Messages
  • Google Inquiries