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The #1 Reputation Management Platform for Kia Dealers.

By partnering with Reputation, Kia has since exceeded its own expectations and consolidated its place as one of Britain’s best-loved automotive brands with a staggering increase in its share of the UK car market.

Watch Kia UK's David Hart, Customer Experience Manager, at Reputation's Transform'21 Europe to gain insight into how Reputation's platform enables the Kia brand and its dealerships to align marketing and CX, make targeted improvements across their customer experience and enhance Kia's online visibility.

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Kia Motors Results

Kia Motors UK set out to improve the customer experience across its brand and dealerships. Here are the results:

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Overall star rating has improved from 4.2 to 4.6 stars out of 5.
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More reviews than before, and even with this increase, it is able to respond to 75% of all reviews across the board.
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data accuracy on business listings, resulting in 2x more website visits and 46% more listings views year-on-year.
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increase in overall market share in the UK since working with Reputation.

Our Customers Are Our Best Advocates

In my opinion, the Reputation platform offers the best solution out there. The platform is great, easy to use, and I really like the modular approach. Our dealers have the power to respond and influence customers’ opinions in real time, from within the Reputation platform.”

David Hart, Customer Experience Manager, Kia Motors UK

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