Innovation Fuels Our Mission

Our 34 U.S. issued patents — and more than 25 additional patents pending — have a direct positive impact on our solutions and differentiate us as a market pioneer and leader. At, our engineers and data scientists develop truly novel and unique proprietary technologies to help our customers manage their reputations and thrive in the feedback economy. Patents

(Updated November 2020)

The following products are protected by patents in the United States. This webpage is provided to satisfy the virtual patent marking provisions of various jurisdictions, including the virtual patent marking provisions of the America Invents Act and 35 U.S.C. § 287(a).

This list of products may not be all-inclusive, and other products not listed here may be protected by one or more patents. Numerous additional patent applications are pending in the US and elsewhere. This patent marking page will be updated when new patents issue.

Please contact if you have any questions regarding’s issued Patents. Email inquiries should be directed to Patents

1.U.S. Patent No. 8,321,413Identifying and Changing Personal Information
2.U.S. Patent No. 8,453,218Systems and Methods for Facilitating Secure Communications on a Website
3.U.S. Patent No. 8,060,508 Identifying and Changing Personal Information
4.U.S. Patent No. 8,027,975Identifying and Changing Personal Information
5.U.S. Patent No. 8,463,595Detailed Sentiment Analysis
6.U.S. Patent No. 8,494,973Targeting Review Placement
7.U.S. Patent No. 8,595,022Follow Up Determination
8.U.S. Patent No. 8,290,941System and Method for Detecting Changes Within Search Results
9.U.S. Patent No. 8,676,596Stimulating Reviews at a Point of Sale
10.U.S. Patent No. 8,650,189Systems and Methods for Determining Visibility and Reputation of a User on the Internet
11.U.S. Patent No. 8,744,866Reputation Report with Recommendation
12.U.S. Patent No. 8,744,197Identifying Information Related To A Particular Entity from Electronic Sources
13.U.S. Patent No. 8,826,002Systems and Methods for Communicating Secure Communications on a Website
14.U.S. Patent No. 8,806,433Method and Framework for Software Development
15.U.S. Patent No. 8,805,699Reputation Report with Score
16.U.S. Patent No. 8,819,023Thematic Clustering
17.U.S. Patent No. 8,874,897Systems and Methods for Facilitating Secure Communications on a Website
18.U.S. Patent No. 8,866,651Thematic Clustering
19.U.S. Patent No. 8,918,312Assigning Sentiment to Themes
20.U.S. Patent No. 8,925,099Privacy Scoring
21.U.S. Patent No. 9,053,499Follow-up Determination
22.U.S. Patent No. 9,020,952Methods and Systems for Providing Unique Signatures
23.U.S. Patent No. 9,165,061Identifying information related to a particular entity from electronic sources, using dimensional reduction and quantum clustering
24.U.S. Patent No. 9,369,869Stimulating Reviews at a Point of Sale
25.U.S. Patent No. 9,697,490Industry Review Benchmarking
26.U.S. Patent No. 10,185,715Reputation Report with Recommendation
27.U.S. Patent No. 10,180,966Reputation Report with Score
28.U.S. Patent No. 10,445,794SMS Based Review Requests
29.U.S. Patent No. 10,430,478Automatic finding of online profiles of an entity location
30.U.S. Patent No. 10,445,794Follow-up Determination
31.U.S. Patent No. 10,636,041Enterprise Reputation Evaluation
32.U.S. Patent No.10,783,564Customized Allocation Framework
33.U.S. Patent No. 10,789,615Customized Targeting Framework
34.U.S. Patent No. 10,810.189Reviewer Recommendation
25+ additional patents pending