From Search to Sense-Making

The battle has shifted from rankings to answers. Discover how AI transforms discovery and insight in our exclusive product release.

The Black Box of AI Discovery

For two decades, marketing was linear: Search → Click → Website. But today, consumers ask conversational questions like “What’s the best apartment in the West Loop?” or “Most reliable family SUV?”

AI tools like ChatGPT and Gemini don’t give blue links, they synthesize answers. This “Black Box” shapes perception, yet most brands have no idea how they are being represented. Reputation’s unified, AI-powered platform gives you instant clarity into what’s happening, why it’s happening, and what to do next, elevating every part of your brand’s reputation strategy.

Reputation Opens the Box

AI Reputation Manager finally gives you visibility. Track the questions people ask about your market and see exactly how your locations appear in AI results.

Understand accuracy, visibility, and source citations across every major discovery engine.

What AI Is Already Answering

Visibility in these answers is the new SEO. AI systems are already defining preference for queries like:

“Which dermatologist in Denver has the quickest referral time?”

“What’s the most reliable luxury SUV with the best technology?”

“Best apartment in the West Loop for young professionals?”

Reputation IQ: The “Why”

80% of your review data is unstructured text which can feel like noise. Reputation IQ is your private, purpose-built AI that turns that noise into narrative without risking data privacy.

Ask natural-language questions like “How do we compare to competitors on staff friendliness?” and get structured, actionable insights instantly.

Driving Tangible Results

This isn’t just data; it’s operational intelligence driving change across industries:

Automotive: Identify drivers of negative sentiment like wait times.

Healthcare: Measure how bedside manner affects ratings.

Multi-family: Uncover hidden pain points in parking and maintenance.