A Look at 2020’s Key Auto Trends & What They Mean for 2021
Reputation.com are partnering with AM-Online for their second webinar of the year to introduce and discuss the findings of their recently updated 2020 Automotive Reputation Report, and discuss what they mean for the UK’s dealer groups looking ahead to 2021. The report takes a deep dive into Europe’s automotive industry, with a specific focus on the UK, DACH and France.
During the webinar, Phil Capper of Reputation.com will discuss the report’s findings and key results, as well as what they mean for you and the actions you can take to improve your service and revenue. Phil will also look at which brands and individual dealers hold best-in-class rankings and who the UK’s highest-ranking brands are.
- A look at 2020’s key performers
- Looking ahead to 2021
- Review of key findings & recommendations
- Who is leading the rankings and why
- How CX can be a key differentiator