Google My Business (GMB) is a core focus for local SEOs. It has also become the central locus of communication between businesses and consumers about store hours, closures, services and other information during the COVID-19 outbreak.Read more
by Michael Fertik, Founder of Reputation.com
In the wake of the COVID-19 pandemic, one thing is clear: Businesses had better get on the ball when it comes to their digital transformation initiatives. As they do so, it’s critical that they unify and improve the customer experience across physical and digital channels.
Last Week in Local is a look back at the interesting and important articles from the previous week. It is 20-30 minutes long and covers critical industry trends, interesting local news and tactical insights for anyone interested in Local Search.Read more
Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced the appointment of Rebecca Biestman as the company’s new CMO.Read more
The site is looking to take its reputation management services to new heights with data analytics designed to predict potential customer service issues.Read more