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Shelby Valdez

Reputation Unveils Messaging to Enable Faster, More Personalized Customer Interactions

REDWOOD CITY, Calif. — April 22, 2021 — Reputation, the global leader in reputation experience management, today introduced its latest product, Messaging. Messaging provides a central inbox that takes in customer messages from a range of popular messaging applications and services, allowing businesses to respond from one centralized location. With Messaging, businesses can engage with …

Reputation Unveils Messaging to Enable Faster, More Personalized Customer Interactions Read More »

Reputation Promotes Shannon Nash to Chief Financial Officer

REDWOOD CITY, Calif. – April 15, 2021 – Reputation, the global leader in reputation experience management (RXM), today announced that it has promoted Shannon Nash, CPA, Esq., to Chief Financial Officer (CFO). In this role, Nash will elevate the organization’s financial performance and exponential growth trajectory through a leadership style that emphasizes process, innovation and …

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Reputation Acquires Nuvi, Leader in Social Customer Experience

REDWOOD CITY, Calif. — April 5, 2021 — Reputation, the global leader in reputation experience management (RXM), today announced it has acquired Nuvi, a robust social customer experience (CX) software company based in Lehi, Utah. Nuvi’s award-winning social listening and data visualization capabilities are a strong complement to Reputation’s innovative platform built for the next …

Reputation Acquires Nuvi, Leader in Social Customer Experience Read More »

Reputation Welcomes Floyd Watson as Vice President, Field Operations

REDWOOD CITY, Calif. — March 22, 2021 — Reputation, the global leader in reputation experience management, today announced that Floyd Watson will join the company as vice president of field operations. In this role, Watson will draw on his extensive experience in sales operations, finance and corporate strategy to further build out the company’s operational …

Reputation Welcomes Floyd Watson as Vice President, Field Operations Read More »

Reputation Deepens Executive Bench and Appoints Shannon Hernández as General Counsel and Corporate Secretary

REDWOOD CITY, Calif. — March 10, 2021 — Reputation, the global leader in reputation experience management, has named Shannon Hernández as the company’s general counsel and corporate secretary. In this role, Hernández will draw on her extensive experience leading in-house teams and serving as a strategic advisor to global software and SaaS companies to oversee …

Reputation Deepens Executive Bench and Appoints Shannon Hernández as General Counsel and Corporate Secretary Read More »

2021 Healthcare Reputation Report Correlates Strong Reputation Score With Higher Patient Conversions on Google

REDWOOD CITY, Calif. — March 4, 2021 — Reputation, the global leader in reputation experience management, today released its 2021 Healthcare Reputation Report, which ranks the top 15 U.S. healthcare systems using Reputation’s proprietary Reputation Score and also takes a snapshot of overall patient sentiment based on their experiences with healthcare providers. After analyzing 348,000 …

2021 Healthcare Reputation Report Correlates Strong Reputation Score With Higher Patient Conversions on Google Read More »

Reputation Welcomes Dave Mingle as Vice President of Customer Experience

REDWOOD CITY, Calif. — February 11, 2021 — Reputation, the global leader in reputation experience management (RXM), today announced the appointment of Dave Mingle as vice president of customer experience. In this role, Mingle will lead Reputation’s global customer experience practice and will serve on the company’s executive team. Mingle’s appointment is in direct response …

Reputation Welcomes Dave Mingle as Vice President of Customer Experience Read More »

G2 Reveals Best Software Companies for 2021: Reputation Earns Spot on List

REDWOOD CITY, Calif. — February 9, 2021 — Reputation, the global leader in reputation experience management, today announced that it has been named by G2, the largest software marketplace and review platform, to its Top 100 Software list as part of the organization’s annual Best Software Awards. Reputation ranked #80 on the annual list. Akin …

G2 Reveals Best Software Companies for 2021: Reputation Earns Spot on List Read More »

Reputation’s Platform Reintroduced as Comprehensive Offering That Is More Actionable, More Conversational and More Open

REDWOOD CITY, Calif. — February 1, 2021 — Reputation, the global leader in reputation experience management, today announced the relaunch of its Reputation platform. Available today to Reputation customers, the Reputation platform now incorporates Reputation Score X, Experience Insights and Feedback Anywhere — among other capabilities — in a single, comprehensive platform. Along with refreshed …

Reputation’s Platform Reintroduced as Comprehensive Offering That Is More Actionable, More Conversational and More Open Read More »

Reputation Refreshes Brand, Drops the “.com” and Prepares for Another Year of Accelerated Growth

REDWOOD CITY, Calif. — January 25, 2021 — Reputation.com, the global leader in reputation experience management, today announced the company’s rebrand. In the spirit of “new year, new you,” the company is dropping the “.com” and refreshing its name to Reputation. With this update, Reputation illustrates its growth and commitment to meeting the moment with …

Reputation Refreshes Brand, Drops the “.com” and Prepares for Another Year of Accelerated Growth Read More »

Reputation.com Now Available in Google Cloud Marketplace

REDWOOD CITY, Calif., Jan. 21, 2021 (GLOBE NEWSWIRE) — Reputation.com, the global leader in reputation experience management, today announced its platform services are now available in Google Cloud Marketplace. Customers worldwide can now access the Reputation.com platform as part of their tech stack, allowing businesses to transform feedback into a competitive advantage to enhance their …

Reputation.com Now Available in Google Cloud Marketplace Read More »

Reputation.com Appoints Scott Barmmer Chief Revenue Officer to Fuel Next Stage of Growth

REDWOOD CITY, Calif., Jan. 14, 2021 (GLOBE NEWSWIRE) — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced the appointment of Scott Barmmer as chief revenue officer. Barmmer is known for building world-class sales organizations and will tap into his deep history of scaling companies for exponential growth through a data-driven approach …

Reputation.com Appoints Scott Barmmer Chief Revenue Officer to Fuel Next Stage of Growth Read More »

Reputation.com Welcomes Jen Bruno to Lead Human Resources

REDWOOD CITY, Calif., Jan. 11, 2021 (GLOBE NEWSWIRE) — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today named Jen Bruno as the company’s vice president of human resources. In this role, Bruno will draw on her extensive experience to recruit, train and retain talented employees while creating …

Reputation.com Welcomes Jen Bruno to Lead Human Resources Read More »

Reputation.com Named a Leader in Experience Management Software, Online Reputation Management Software, and Social Media Suites by Real Users on G2

REDWOOD CITY, Calif., Dec. 17, 2020 (GLOBE NEWSWIRE) — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced it has been named a “Leader” in experience management software, online reputation management software, and social media suites, based on its high levels of customer satisfaction and likeliness to …

Reputation.com Named a Leader in Experience Management Software, Online Reputation Management Software, and Social Media Suites by Real Users on G2 Read More »

Reputation.com Breaks New Ground in Reputation Experience Management With Reputation Score X

Industry-leading Score Enhances Visibility Into Digital Reputation, Customer Experience and Core Business Metrics – Provides Prescriptive Recommendations to Improve It REDWOOD CITY, Calif. — December 7, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today unveiled Reputation Score X, a next-generation reputation measurement tool that showcases …

Reputation.com Breaks New Ground in Reputation Experience Management With Reputation Score X Read More »

Reputation.com Awarded Two New Innovative Patents That Make Creating Targeted Social Ads Simple

REDWOOD CITY, Calif. — November 5, 2020 — Reputation.com, provider of the first — and only — comprehensive Reputation Experience Management (RXM) platform, announced today that it has been granted two additional patents covering its online reputation management technology. The patents, “Customized Allocation Framework” and “Customized Targeting Framework,” bring the company’s total number of patents …

Reputation.com Awarded Two New Innovative Patents That Make Creating Targeted Social Ads Simple Read More »

Reputation.com Ranks Top Auto Brands, Dealerships, Dealer Groups in “2020 Automotive Report Update”

Latest Report Reveals Reputation Management Is More Important Than Ever in a Year Marked by Uncertainty; Dealerships Effectively Managing Their Digital Reputations See 10% Increase in Sales REDWOOD CITY, Calif. — OCTOBER 26, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today released an updated analysis …

Reputation.com Ranks Top Auto Brands, Dealerships, Dealer Groups in “2020 Automotive Report Update” Read More »

Reputation.com Announces Enhanced Solution Package That Provides Businesses With A Rapid and Significant Increase In Reviews

Review Booster allows businesses to fuel growth by multiplying customer feedback on Google, driving higher customer conversion rates REDWOOD CITY, Calif. — OCTOBER 22, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, announced today the launch of Review Booster, a new and improved solution package that …

Reputation.com Announces Enhanced Solution Package That Provides Businesses With A Rapid and Significant Increase In Reviews Read More »

Reputation.com Secures Top Spots on Enterprise Grid Reports for Online Reputation Management, Social Media Suites and Feedback Management by Real Users on G2

Reputation.com Demonstrates Breadth in Capabilities with Top Marks in Social Media Suites and Analytics REDWOOD CITY, Calif. — September 25, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced it has been named the “Leader” by G2 in Online Reputation Management, Social Media Suites and …

Reputation.com Secures Top Spots on Enterprise Grid Reports for Online Reputation Management, Social Media Suites and Feedback Management by Real Users on G2 Read More »

Reputation.com’s 2020 Property Management Reputation Report Shows a Growing Digital Disparity Between Property Management Firms During the Pandemic-fueled Migration

Research Shows the Lack of a Strong Digital Presence Leads to a Risk of Higher Turnover and Lower Occupancy REDWOOD CITY, Calif. — SEPTEMBER 22, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today released the findings of its 2020 Property Management Reputation Report, which analyzed …

Reputation.com’s 2020 Property Management Reputation Report Shows a Growing Digital Disparity Between Property Management Firms During the Pandemic-fueled Migration Read More »

Reputation.com Named to Inc. 5000 List of America’s Fastest-Growing Private Companies for Second Consecutive Year

Significant revenue growth, dominance in RXM combine to cement Reputation.com’s place among top companies on Inc.’s annual list REDWOOD CITY, Calif. — August 13, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced it has been named to the 2020 Inc. 5000 list, Inc. magazine’s …

Reputation.com Named to Inc. 5000 List of America’s Fastest-Growing Private Companies for Second Consecutive Year Read More »

Reputation.com Expands Executive Bench and Appoints Shannon Nash Chief Accounting Officer

REDWOOD CITY, Calif. — August 11, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced the appointment of Shannon Nash, CPA, Esq., as Chief Accounting Officer. In this role, Nash will tap into her history of scaling companies for growth through strong financial and operations …

Reputation.com Expands Executive Bench and Appoints Shannon Nash Chief Accounting Officer Read More »

Reputation.com Secures Top Spots on Enterprise Grid® Reports for Online Reputation Management and Business Listings by Real Users on G2

As the Highest-Ranking Vendor in Both Online Reputation Management and Local Listing Management Reports, Reputation.com Demonstrates its Platform’s Power and Reach REDWOOD CITY, Calif. — June 23, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced it has been named the “Leader” by G2 in …

Reputation.com Secures Top Spots on Enterprise Grid® Reports for Online Reputation Management and Business Listings by Real Users on G2 Read More »

Reputation.com Pioneers Three New Breakthrough Products to Dramatically Improve Customer Sentiment and Drive Increased Revenue Growth

Leading Reputation Experience Management Company Brings Together Customer Experience and Online Reputation Management REDWOOD CITY, Calif. — May 21, 2020 — Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced three new innovative products: Reputation Score X, a next-generation tool that combines at-a-glance performance metrics with prescriptive …

Reputation.com Pioneers Three New Breakthrough Products to Dramatically Improve Customer Sentiment and Drive Increased Revenue Growth Read More »

Reputation.com Reveals Speakers for Virtual Transform ’20

Free Online Event to Feature Expert Perspectives and Replicable Best Practices; Speakers Span Automotive, Healthcare and Property Management Industries REDWOOD CITY, Calif. — May 12, 2020 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced the full lineup of speakers for Transform ’20, the premier …

Reputation.com Reveals Speakers for Virtual Transform ’20 Read More »

It’s a Race to the Top: Automotive Brands, Dealers and Dealer Groups Face off in Reputation.com’s 2020 Automotive Reputation Report Preliminary Results

Research Provides Insight into Who’s on Track to Rank Among the Top for Reputation Excellence in the U.S., Canada and Europe Also Announced: New Reputation Score Portal Helps Dealerships Track and Compare Scores REDWOOD CITY, Calif., and LAS VEGAS — NADA SHOW 2020 — February 14, 2020 — Reputation.com, provider of the first and only …

It’s a Race to the Top: Automotive Brands, Dealers and Dealer Groups Face off in Reputation.com’s 2020 Automotive Reputation Report Preliminary Results Read More »

Reputation.com and Alorica Join Forces to Deliver Turnkey, Unified CX Solution

Partnership combines customer intent insights with customer interaction expertise to enable personalized CX at scale REDWOOD CITY, Calif. — DECEMBER 11, 2019 —  Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced that it is partnering with Alorica Inc., a global leader in customer experience solutions. The …

Reputation.com and Alorica Join Forces to Deliver Turnkey, Unified CX Solution Read More »

Reputation.com Explains How G2 Can Help Companies Win in Today’s Feedback Economy at REACH 2019

Reputation.com Showcases Expertise in Online Reputation Management at G2’s first-ever, one-day-only conference REDWOOD CITY, Calif. — September 11, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced its participation at REACH 2019 with a breakout session titled, “Leveraging G2 to Win in Today’s Feedback …

Reputation.com Explains How G2 Can Help Companies Win in Today’s Feedback Economy at REACH 2019 Read More »

Reputation.com’s 2019 Auto Reputation Report Points to Reputation Management as Key to Excellent Customer Experience, Revenue Growth

Dealerships that Manage their Reputations Increase Average Sales Volume by up to 10% REDWOOD CITY, Calif. — August 19, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today released its 2019 Auto Reputation Report. The report is an in-depth analysis of online reputation for the …

Reputation.com’s 2019 Auto Reputation Report Points to Reputation Management as Key to Excellent Customer Experience, Revenue Growth Read More »

Reputation.com Ranks High on the Inc. 5000 List of America’s Fastest-Growing Private Companies

Numerous milestones, strategic partnerships and 200% revenue growth help land ORM and CX leader a spot among the top half of Inc.’s prestigious list REDWOOD CITY, Calif. — August 15, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced it has been included on …

Reputation.com Ranks High on the Inc. 5000 List of America’s Fastest-Growing Private Companies Read More »

Reputation.com Secures Top Spot in G2 Crowd’s Leader Quadrant for Enterprise Online Reputation Management

As the Highest-Ranking Vendor in Both Online Reputation and Brand Data Management Software for Enterprise, Reputation.com Demonstrates its Platform’s Power and Reach REDWOOD CITY, Calif. — June 25, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced it has been named the “Leader” by …

Reputation.com Secures Top Spot in G2 Crowd’s Leader Quadrant for Enterprise Online Reputation Management Read More »

Reputation.com Releases 2019 Retail Banking Reputation Report

Banks with Low Reputation Scores Can Benefit by Implementing Key Online Reputation Management Strategies and Monitoring Reputation Score REDWOOD CITY, Calif. — June 13, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today released its 2019 Retail Banking Reputation Report, an in-depth analysis of online data …

Reputation.com Releases 2019 Retail Banking Reputation Report Read More »

Reputation.com CEO Joe Fuca Unveils Vision for Success in the Feedback Economy at Transform ’19 Conference

REDWOOD CITY, Calif. — MAY 29, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today highlights CEO Joe Fuca’s vision for success in the Feedback Economy as presented at Transform ’19. The Feedback Economy emerged as a dominant theme throughout the conference, resonating with almost …

Reputation.com CEO Joe Fuca Unveils Vision for Success in the Feedback Economy at Transform ’19 Conference Read More »

Reputation.com Discusses Creating Value From Reputation Management at the 24th Annual Healthcare Marketing & Physician Strategies Summit

Reputation.com Vice President of Strategic Partners Jon Schepke Will Co-Present With Ascension Senior Director of Experience Optimization Annie Haarmann REDWOOD CITY, Calif. — May 21, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced its participation in the 24th Annual Healthcare Marketing & Physician …

Reputation.com Discusses Creating Value From Reputation Management at the 24th Annual Healthcare Marketing & Physician Strategies Summit Read More »

Reputation.com Adds Google Services to Its Comprehensive Suite for Enterprise Reputation Management

Category Pioneer and Leader Expands Strategic Relationship With Google to Boost Business Results for Enterprises, Online and On Site French version German version SAN DIEGO, Calif. — TRANSFORM 2019 — May 9, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced the addition of …

Reputation.com Adds Google Services to Its Comprehensive Suite for Enterprise Reputation Management Read More »

Reputation.com Ranked No. 1 in Enterprise Online Reputation Management by G2 Crowd

Customers Zero In on Platform’s Ease of Use, Reporting Features, Support Team As Benefits That Drive Top Ranking REDWOOD CITY, Calif. — May 2, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced it has ranked No. 1 in Enterprise Online Reputation Management by …

Reputation.com Ranked No. 1 in Enterprise Online Reputation Management by G2 Crowd Read More »

Reputation.com 2019 Healthcare Reputation Report Now Available

Reputation.com’s 2019 Healthcare Reputation Report Makes Case for Investingin Reputation Management as a Key Element in Improving Patient Experience and Revenue REDWOOD CITY, Calif. — MARCH 19, 2019 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today released its 2019 Healthcare Reputation Report, which gauges online patient sentiment about their experiences …

Reputation.com 2019 Healthcare Reputation Report Now Available Read More »

Reputation.com Quantifies Impact of Online Customer Voice in Speaking Session at eTail West 2019

Leader in Online Reputation Management Unveils Retailer Rankings From Its Annual Retail Reputation Report, Discusses How Retailers Can Improve Customer Experience During Presentation REDWOOD CITY, Calif. — FEBRUARY 20, 2019 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today announced its participation in the eTail West 2019 show with a speaking …

Reputation.com Quantifies Impact of Online Customer Voice in Speaking Session at eTail West 2019 Read More »

Reputation.com Debuts Google Seller Ratings for Auto at 2019 NADA Show

New Customer Engagement Capabilities Help Dealers Increase Qualified Lead Volume and Auto Sales REDWOOD CITY, Calif. — JANUARY 23, 2019 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today announced Google Seller Ratings (GSR) for Auto to drive leads, engage car buyers, and yield more sales for auto dealerships. Now available …

Reputation.com Debuts Google Seller Ratings for Auto at 2019 NADA Show Read More »

Patric Wiesmann Joins Reputation.com as GM for Healthcare and Life Sciences

Experienced Industry Leader Will Help Establish Global Presence and Drive Additional Momentum Across Multiple Segments in Healthcare, Life Sciences REDWOOD CITY, Calif. — JANUARY 9, 2019 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today announced the addition of Patric Wiesmann to its executive team. As the company’s general manager for …

Patric Wiesmann Joins Reputation.com as GM for Healthcare and Life Sciences Read More »

2018 Retail Reputation Report Ranks Major Chains for In-Store Experience

Analysis of 4.7 Million Consumer Reviews Reveals Chains with Higher Reputation Scores Have 3.9 Percent Higher Annual Store Sales Growth REDWOOD CITY, Calif. — NOVEMBER 21, 2018 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today unveiled its 2018 Retail Reputation Report, which details consumer sentiment about in-store experiences with different …

2018 Retail Reputation Report Ranks Major Chains for In-Store Experience Read More »

Reputation.com CEO Joe Fuca to Speak at HCIC 2018

Presentation Will Provide Best Practices for Managing Online Reputation to Drive Business, Gain Valuable Insight Into Customer Experience REDWOOD CITY, Calif. — NOVEMBER 6, 2018 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today announced its CEO, Joe Fuca, will speak at the 22nd annual Healthcare Internet Conference (HCIC), held November …

Reputation.com CEO Joe Fuca to Speak at HCIC 2018 Read More »

Reputation.com’s Cassie Tod Named Among 2018’s Top Women Leaders in SaaS

The SaaS Report’s Annual List Celebrates the Accomplishments of Women in SaaS, Software and the Broader Technology Field REDWOOD CITY, Calif. — NOVEMBER 1, 2018 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today announced that Vice President of Customer Success Cassie Tod has been named to The SaaS Report’s Top …

Reputation.com’s Cassie Tod Named Among 2018’s Top Women Leaders in SaaS Read More »

Reputation.com Builds Out World Class Executive Team, Adds McAfee Veteran Jason Grier as EVP and Chief Customer Officer

Seasoned Executive Fills New Strategic Role to Bolster Customer Loyalty and Build World-Class Support Infrastructure French version German version Spanish version REDWOOD CITY, Calif. — OCTOBER 18, 2018 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today named Jason Grier its new executive vice president and chief customer officer. Grier is …

Reputation.com Builds Out World Class Executive Team, Adds McAfee Veteran Jason Grier as EVP and Chief Customer Officer Read More »

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