Reputation Editors

J.D. Power et Reputation.com forment une alliance, permettant l’intégration de la gestion des réseaux sociaux et e-réputation avec des solutions stratégiques d’expérience client.

J.D. Power continue l’expansion de son écosystème dédié à l’expérience client en formant une nouvelle alliance COSTA MESA et REDWOOD CITY, Californie – 16 octobre 2018 — Dans l’optique de développer la solution de gestion de l’expérience client la plus complète et la plus novatrice du marché, J.D. Power annonce une alliance avec Reputation.com, une …

J.D. Power et Reputation.com forment une alliance, permettant l’intégration de la gestion des réseaux sociaux et e-réputation avec des solutions stratégiques d’expérience client. Read More »

J.D. “Power und Reputation.com schließen eine Allianz, um soziale Netzwerke und Reputationsmanagement mit strategischen Lösungen zur Kundenzufriedenheit zu integrieren.”

J.D. Power baut durch Allianz mit Reputation.com sein Kundenerlebnis-Ökosystem aus COSTA MESA und REDWOOD CITY (Kalifornien), 16. OKTOBER 2018 – Im Bestreben, sein Digital-Ökosystem weiter auszubauen, ist J.D. Power durch eine Allianz mit Reputation.com einen entscheidenden Schritt vorangekommen. Ziel der Zusammenarbeit ist eine Lösung, die die Kundenzufriedenheit weit umfassender abzubilden vermag als jede andere in der …

J.D. “Power und Reputation.com schließen eine Allianz, um soziale Netzwerke und Reputationsmanagement mit strategischen Lösungen zur Kundenzufriedenheit zu integrieren.” Read More »

J.D. Power and Reputation.com Create Alliance, Integrating Social Media & Reputation Management with Strategic Customer Experience Solutions

Alliance is Latest Action by J.D. Power to Expand Customer Experience Ecosystem French version German version Spanish version COSTA MESA and REDWOOD CITY, Calif. – OCTOBER 16, 2018 — Continuing to build the industry’s leading-edge, most comprehensive customer experience solution, J.D. Power has taken another step in building a digital ecosystem that will enable brands …

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Reputation.com nombra a Chris Lee, anterior directivo de FinancialForce y DocuSign, Vicepresidente ejecutivo de ventas

Chris Lee, experto en ventas en grandes empresas aporta potencia ejecutiva para contribuir a la aceleración del crecimiento internacional REDWOOD CITY (California) — 11 de octubre de 2018 — Reputation.com, la primera y única plataforma de gestión de reputación online empresarial basada en la nube, ha nombrado hoy a Chris Lee nuevo vicepresidente ejecutivo de …

Reputation.com nombra a Chris Lee, anterior directivo de FinancialForce y DocuSign, Vicepresidente ejecutivo de ventas Read More »

Reputation.com benennt Chris Lee, zuvor Top-Führungskraft bei DocuSign und FinancialForce, als EVP of Worldwide Sales

Der Enterprise-Sales-Veteran wird das Führungsteam verstärken, um das internationale Wachstum zu beschleunigen REDWOOD CITY, Kalifornien — 11. OKTOBER 2018 — Reputation.com, die erste und einzige umfassende Cloud-basierte Plattform für Enterprise Reputation Management, hat heute Chris Lee zum neuen Executive Vice President of Worldwide Sales ernannt. Chris Lee bereichert Reputation.com mit seiner starken Erfolgsbilanz in der …

Reputation.com benennt Chris Lee, zuvor Top-Führungskraft bei DocuSign und FinancialForce, als EVP of Worldwide Sales Read More »

Reputation.com annonce la nomination de Chris Lee, ancien directeur général de DocuSign et FinancialForce, au poste de vice-président directeur des ventes mondiales

Ce vétéran de la vente d’entreprise renforce la capacité de réaction des cadres afin d’accélérer la croissance internationale REDWOOD CITY, Californie — 11 OCTOBRE 2018 — Reputation.com, la première et seule plateforme complète de gestion de l’e-réputation d’entreprise basée sur le Cloud, a nommé Chris Lee au poste de vice-président directeur des ventes mondiales. Il apporte …

Reputation.com annonce la nomination de Chris Lee, ancien directeur général de DocuSign et FinancialForce, au poste de vice-président directeur des ventes mondiales Read More »

Reputation.com Announces Former DocuSign and FinancialForce Executive Chris Lee as EVP of Worldwide Sales

Enterprise Sales Veteran Adds Executive Firepower to Help Accelerate International Growth French version German version Spanish version REDWOOD CITY, Calif. — OCTOBER 11, 2018 — Reputation.com, the first and only complete cloud-based enterprise reputation management platform, today named Chris Lee its new executive vice president of Worldwide Sales. Lee brings Reputation.com a strong track record …

Reputation.com Announces Former DocuSign and FinancialForce Executive Chris Lee as EVP of Worldwide Sales Read More »

Reputation.com Announces Joe Fuca as Chief Executive Officer

Seasoned SaaS Leader Will Focus on Enterprise Client Success by Scaling Reputation.com’s Industry-Leading Reputation and Customer Experience Platform During Accelerated Growth Phase REDWOOD CITY, Calif. — AUGUST 21, 2018 —  Reputation.com, the first and only complete reputation and customer experience management platform for enterprise, today welcomes industry veteran Joe Fuca, a former DocuSign senior vice …

Reputation.com Announces Joe Fuca as Chief Executive Officer Read More »

Study: Tenants Talk Most About Customer Service When Posting Online Reviews of Apartments

By Applying Artificial Intelligence to More Than 400,000 Online Reviews, Reputation.com’s 2018 Property Management Reputation Report Finds More Than a Third of All Comments Are About Service-Related Topics REDWOOD CITY, Calif.AUGUST 16, 2018  Reputation.com, the first and only complete reputation and customer experience management platform for enterprise, has released its Property Management Reputation Report, revealing how …

Study: Tenants Talk Most About Customer Service When Posting Online Reviews of Apartments Read More »

Reputation.com Continues Three-Year Growth Streak with Annual Revenue Increase Above 50 Percent

Growing Product Line, Geographic Expansion and Customer Obsession Meet Rising Demand REDWOOD CITY, Calif., JULY 17, 2018 Reputation.com, the first and only complete online reputation management (ORM) platform for enterprise, today announced significant momentum to start the second half of the year, with annual revenue growth exceeding 50 percent, more than 800 enterprise accounts, and …

Reputation.com Continues Three-Year Growth Streak with Annual Revenue Increase Above 50 Percent Read More »

Vision Quest: Focus On Doctor Reputation Propels Pearle Vision’s Growth

Collaboration can come in many forms but can be especially difficult for large brands where proximity and face-to-face collaboration is a challenge. Pearle Vision got around that thorny problem when it partnered with Reputation.com to increase collaboration with the eye care experts in their 500-plus neighborhood EyeCare Centers across the U.S., Canada and Puerto Rico.

Reputation.com to Host Transform 2018 Conference Series May 17-18

Key Insights on the Power of Online Reputation Management for Marketers REDWOOD CITY, Calif., May 7, 2018 – Reputation.com, the first and only complete Online Reputation Management (ORM) platform for enterprise organizations, today announced its third annual conference series, Transform 2018. Under the theme “Own the Experience,” Transform will be held May 17-18, 2018, at the …

Reputation.com to Host Transform 2018 Conference Series May 17-18 Read More »

Reputation.com accélère son expansion européenne une nouvelle fois avec l’ouverture d’une antenne en France

Reputation.com continue sa croissance européenne Après l’Espagne, le Portugal, le Royaume-Uni, l’Irlande, l’Allemagne, l’Autriche et la Suisse, l’ouverture de nouveaux bureaux en France vient compléter la présence européenne de l’entreprise. REDWOOD CITY, Californie — 26 avril 2018 — Reputation.com, plateforme leader de gestion de l’eréputation pour les entreprises, annonce aujourd’hui l’accélération de sa croissance en …

Reputation.com accélère son expansion européenne une nouvelle fois avec l’ouverture d’une antenne en France Read More »

Reputation.com acelera el crecimiento europeo con nuevas oficinas regionales en España y Portugal

Reputation.com sigue afianzando su crecimiento en Europa Las nuevas oficinas en España y Portugal refuerzan la presencia europea de la empresa, ya asentada en Reino Unido, Francia, Irlanda, Alemania, Austria y Suiza. REDWOOD CITY, Calif., April 26, 2018 (GLOBE NEWSWIRE) — Reputation.com, la primera y única plataforma completa de gestión de la reputación en la …

Reputation.com acelera el crecimiento europeo con nuevas oficinas regionales en España y Portugal Read More »

Reputation.com Accelerates European Growth With New Regional Offices in Spain and Portugal

Reputation.com Further Expands European Growth New Offices in Spain and Portugal Complement the Company’s European Presence in U.K., France, Ireland, Germany, Austria and Switzerland. REDWOOD CITY, Calif., April 26, 2018 (GLOBE NEWSWIRE) — Reputation.com, the first and only complete Online Reputation Management (ORM) platform for the enterprise, today announced it is further accelerating its growth …

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Reputation.com Further Accelerates European Growth With New Regional Office in France

Reputation.com Further Expands European Growth New Office in France Complements the Company’s European Presence in Spain, Portugal, U.K., Ireland, Germany, Austria and Switzerland. REDWOOD CITY, Calif., April 26, 2018 (GLOBE NEWSWIRE) – Reputation.com, the first and only complete Online Reputation Management (ORM) platform for the enterprise, today announced it is further accelerating its growth in Europe …

Reputation.com Further Accelerates European Growth With New Regional Office in France Read More »

Reputation.com Announces the First Integrated Directory Management Solution for Enterprise

Acquisition of SIM Partners ensures that consumers find the information they need REDWOOD CITY, Calif. – February 28, 2018 – Reputation.com, the first and only complete Online Reputation Management (ORM) platform, today accelerated its category momentum with the acquisition of SIM Partners, whose proven Directory Management technology deepens and augments Reputation.com’s own capabilities. Reputation.com’s SaaS platform …

Reputation.com Announces the First Integrated Directory Management Solution for Enterprise Read More »

Reputation.com Introduces Unified Customer Experience Solution

REDWOOD CITY, Calif. – November 30, 2017 – Reputation.com, the leading Online Reputation Management (ORM) platform, today launched Reputation.com Surveys: the industry’s first comprehensive customer experience solution that captures customer insights from web and SMS surveys, online reviews, and social media channels, all on a single platform. The Surveys solution, integrated with the company’s Reviews …

Reputation.com Introduces Unified Customer Experience Solution Read More »

2017 Retail Reputation Report Reveals Best and Worst Brands for In-Store Experience

Redwood City, Calif. –  Nov. 22, 2017 – Today Reputation.com released its 2017 Retail Reputation Report, revealing which retailers lead – and which lag – on the aspects of in-store experience most frequently cited by consumers in online reviews, including wait times, quality of service, value, staff competence and other key customer satisfaction factors. The 2017 …

2017 Retail Reputation Report Reveals Best and Worst Brands for In-Store Experience Read More »

Reputation.com Accelerates European Expansion

REDWOOD CITY, CA–(Marketwired – Nov 8, 2017) – Reputation.com, the world’s leading Online Reputation Management (ORM) platform, with customers spanning 100 countries and 77 industry verticals, today announced the opening of operations in Central Europe to accommodate the company’s rapid growth in the European theatre. The offices, based in Germany, cover the markets of Germany, …

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Reputation.com Wins Platinum Award at 21st Annual Healthcare Internet Conference

REDWOOD CITY, CA — June 31, 2017 — Reputation.com — the leading Online Reputation Management (ORM) platform — today announced that the company won the Platinum Award as part of the eHealthcare Leadership Awards at the 21st Annual Healthcare Internet Conference in Austin, Texas. Reputation.com was named the first place winner among “Business and Process Improvement” applications by …

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Hospitals Tap Startups to Boost Patient Satisfaction

From: WSJ Pro Venture Capital Docent Health employs docents who learn about patient preferences. Going to the hospital is no one’s idea of a good time. A group of venture-backed startups seeks to make the experience better. Venture firms are financing such startups as Docent Health Inc., WiserCare Inc. and Quietyme Inc., all of which have …

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Better Online Reviews Drive Improvement in HCAHPS Scores

REDWOOD CITY, CA — June 15, 2017 — Reputation.com, the leading Online Reputation Management (ORM) platform for large enterprise, today announced the results of a groundbreaking healthcare research study showing that better online reviews of doctors and healthcare facilities lead to better HCAHPS scores. “This is a serious call-to-action for healthcare organizations to focus on …

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Reputation.com Unveils a New Mobile App to Boost Customer Reviews by Up to 15x

REDWOOD CITY, CA — May 17, 2017 — Reputation.com, the leading Online Reputation Management (ORM) platform, today launched Reputation Live, a new mobile app that allows frontline employees to invite customers to share their experience on major review sites by sending them a text message immediately after a service, a transaction, or a visit. Reputation Live …

Reputation.com Unveils a New Mobile App to Boost Customer Reviews by Up to 15x Read More »

Healthcare Marketing Director Lindsay Neese Burton Brings Significant Healthcare Marketing Strategy Expertise to Reputation.com

REDWOOD CITY, CA — May 2, 2017 — Reputation.com, the leading Online Reputation Management (ORM) platform, announced today the addition of a highly experienced Healthcare Marketing Director to further guide the adoption of Online Reputation Management (ORM) technology by hospitals and physicians. Lindsay Neese Burton, who has worked across a broad segment of the healthcare industry, will …

Healthcare Marketing Director Lindsay Neese Burton Brings Significant Healthcare Marketing Strategy Expertise to Reputation.com Read More »

Reputation.com Announces New Funding from Heritage Group

REDWOOD CITY, Calif.(Mar 28, 2017) — Reputation.com, the leading Online Reputation Management (ORM) platform, today announced the closing of its latest financing round with funding from Heritage Group. The investment comes from Heritage’s second Healthcare Innovation Fund, which is backed by 14 leading healthcare organizations in the United States, including Adventist Health System, Community Health …

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Reputation.com Accelerates Growth with $20M Investment Led by Strategic Healthcare Fund

REDWOOD CITY, Calif., (Jan. 5, 2017 ) — Reputation.com, the leading provider of Online Reputation Management (ORM) technology and services, today announced that it has received a significant investment from Ascension Ventures, a prominent strategic healthcare fund which is funded by many of the nation’s leading non-profit health care systems. Together with additional investments from existing …

Reputation.com Accelerates Growth with $20M Investment Led by Strategic Healthcare Fund Read More »

Reputation.com Secures $20 Million for Online Reputation Management

From: Wall Street Journal Company: Reputation.com Inc. Amount invested: $20 million Series/Round: uknown Investors: Ascension Ventures, August Capital, Bessemer Venture Partners, Icon Ventures, Kleiner Perkins Caufield & Byers and Focus Ventures Company description: Provider of online reputation and privacy management software. Company website: https://www.reputation.com/ Read More

Reputation.com Adds Comprehensive Social Media Targeting Capability to Enterprise Platform

Reputation.com, the leading provider of online reputation management technology and services, today launched new social media capability on its enterprise platform. The new Social Media module helps brands to better target local customers by building and managing a robust social presence tailored to thousands of individual business locations at the community level. Reputation.com’s Social Media …

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Founder Michael Fertik transitions to new role as Executive Chairman

The below is a brief note from outgoing CEO and Founder Michael Fertik, as he transitions to a new role as Executive Chairman. Hello! I have big news to share – after 10 years of founding and leading Reputation.com, I’m moving to the brand-new role of Executive Chairman. I’m thrilled to say that Shrey Bhatia will …

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Reputation.com Welcomes New Chief Product Officer Pascal Bensoussan

Reputation.com, the leader in online reputation management technology and services, welcomes Pascal Bensoussan as its new Chief Product Officer and member of the senior executive leadership team. In this role, he’ll focus on leading the overall vision, strategy, roadmap, and go-to-market plans for Reputation.com’s enterprise platform. Bensoussan comes to Reputation.com with 18 years of experience …

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Business News Daily names Reputation.com best reputation management service for businesses

We’re very excited to have been chosen by Business News Daily as the top reputation management choice for businesses. In their review, they discuss specific features of our reputation management offerings and explain why they selected Reputation.com over our competitors. They also gave us high marks for customer service, the comprehensiveness of our features, and …

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Reputation.com Wins Fifth Consecutive Stevie Award for Customer Service

The Stevie® Awards are business awards that recognize excellence from both individuals and organizations, chiefly in sales and customer service. Created in 2002, the Stevies have become a guidepost for the most service-minded companies around the globe. This year’s results are in and it’s official: 2015 marks the fifth year that Reputation.com’s Customer Support department …

Reputation.com Wins Fifth Consecutive Stevie Award for Customer Service Read More »

The Street: Reputation.com Acquires MySocialCloud

Online reputation management and digital privacy company Reputation.com continued its buying spree on Wednesday, July 24, with the acquisition of MySocialCloud, a move that will help develop its cloud-based privacy capabilities. Financial details of the deal weren’t revealed by Redwood City, Calif.-based Reputation.com, but the company’s CEO and founder, Michael Fertik, said in a phone …

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Fox News: How to Interpret Online Doctor Reviews

Many people rely on websites like RateMDs or Vitals when looking for a new doctor or specialist. However, while online reviews can be useful, they tend to skew negative (which is true for reviews of businesses or professionals more than for restaurants or books). And people take these ratings to heart – about 70 percent …

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Silicon Valley Business Journal: Reputation.com Scoops Up MySocialCloud

Online identity and privacy protector Reputation.com said on Wednesday it has acquired password startup MySocialCloud. Terms of the deal were not disclosed. Redwood City-based Reputation.com, led by CEO and founder Michael Fertik, plans to add MySocialCloud’s to its “data vault,” a product that gives customers greater control over what happens to their online data. Los …

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Reputation.com in AMA News: How Doctors Can Avoid Social Media Fraud

With so much professional information and commentary — posted by physicians and others — in the social media realm, is there a potential for identity theft or misrepresentation? Social media experts say yes. “Social media identity fraud is definitely a concern to me, especially as Facebook, Twitter and Pinterest become more mainstream,” said Michael Sevilla, …

Reputation.com in AMA News: How Doctors Can Avoid Social Media Fraud Read More »

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