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Reputation Editors

Reputation.com Granted Additional Patents to Underscore Leadership in Online Reputation Management

Latest Innovations Further Strengthen Company’s Core Technology Offering With Industry-First Enhancements REDWOOD CITY, Calif. — May 7, 2020 — Reputation.com, provider of the only complete cloud-based enterprise reputation and customer experience management platform, today announced that it has been granted three additional patents covering its online reputation management technology. The patents, “SMS-Based Review Requests,” “Automatic …

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Reputation.com Rolls Out Business Continuity Toolkit for Communications Management Amid COVID-19 Outbreak

Business Continuity Bundle Helps Businesses Use Their Online Presence to Disseminate Critical Information; Includes Functionality for Healthcare Providers to Assist Patients in Finding Available Services and Treatment REDWOOD CITY, Calif. — APRIL 14, 2020 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today rolled out its …

Reputation.com Rolls Out Business Continuity Toolkit for Communications Management Amid COVID-19 Outbreak Read More »

Reputation.com Announces Amir Jafari as Chief Financial Officer

New Addition to Leadership Team Underscores the Company’s Commitment to Innovation and Teamwork, Along with Sustained Financial Growth REDWOOD CITY, Calif. — April 8, 2020 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today named Amir Jafari as the company’s new CFO. In this role, Jafari …

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Reputation.com Welcomes Rebecca Biestman as Chief Marketing Officer

Company Committed to Creating Experienced, High-Performing Team Focused on Helping Brands Prioritize Customer Experience REDWOOD CITY, Calif. — MARCH 11, 2020 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced the appointment of Rebecca Biestman as the company’s new CMO. In this role, Biestman will …

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Guest Analyst Faith Adams and Sutter Health Join Reputation.com for Webinar on How Brands Can Excel at CX in the Feedback Economy

Discussion to Focus on the Importance of Tuning Into Online Sentiment to Proactively Address Customer Concerns REDWOOD CITY, Calif. — December 16, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced it will hold a webinar, “Re-Imagining Customer Experience in the Feedback Economy,” on …

Guest Analyst Faith Adams and Sutter Health Join Reputation.com for Webinar on How Brands Can Excel at CX in the Feedback Economy Read More »

Reputation.com Releases 2019 Retail Reputation Report

Retailers who improved their Reputation Score the most saw 3X higher sales growth compared to low performers REDWOOD CITY, Calif. — November 26, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today released its 2019 Retail Reputation Report. An in-depth analysis of online reputation for …

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Reputation.com Online Reputation Management Platform Recognized With eHealthcare Leadership Award

Distinction Lauds Company With “Best Overall Internet” Distinction REDWOOD CITY, Calif. — November 20, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced it was selected as a winner in the 2019 eHealthcare Leadership Awards’ “Best Overall Internet” category. Selected from among roughly 1,000 …

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Reputation.com to Provide Best Practices for Managing Customer Reviews on Multiple Local Platforms at SMX East 2019

REDWOOD CITY, Calif. — November 12, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced its participation at SMX East with a breakout session titled, “Managing Reviews On Multiple Local Platforms.” The session will be held at the event on Thursday, November 14. Data …

Reputation.com to Provide Best Practices for Managing Customer Reviews on Multiple Local Platforms at SMX East 2019 Read More »

Reputation.com, Mitchells and Butlers, and Kia Motors (UK) Share Game-Changing Strategies for Gaining Actionable Customer Experience Insights at CX Europe 2019

Companies Showcase Expertise in Delivering Exceptional Customer Experiences Through Online Reputation & CX Management at Forrester Conference REDWOOD CITY, Calif. — November 7, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced its participation at Forrester Research’s CX Europe 2019 with a breakout session …

Reputation.com, Mitchells and Butlers, and Kia Motors (UK) Share Game-Changing Strategies for Gaining Actionable Customer Experience Insights at CX Europe 2019 Read More »

Reputation.com Leads Discussions on How Reputations Are Made and Protected in Healthcare at HCIC 2019

Company Showcases Expertise in Delivering Exceptional Patient Experiences With Online Reputation Management at 2019 Healthcare Internet Conference REDWOOD CITY, Calif. — October 29, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced it will lead a conference keynote and breakout session that demonstrate how …

Reputation.com Leads Discussions on How Reputations Are Made and Protected in Healthcare at HCIC 2019 Read More »

Reputation.com and Banner Health Share Best Practices for Winning in the Feedback Economy at CX SF 2019

Companies Showcase Expertise in Delivering Exceptional Customer Experiences Through Online Reputation Management at Forrester Conference REDWOOD CITY, Calif. — October 14, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced its participation at CX SF 2019 with a breakout session titled, “CX Re-Imagined: A …

Reputation.com and Banner Health Share Best Practices for Winning in the Feedback Economy at CX SF 2019 Read More »

TenFour Boosts Customer Success Initiatives With Reputation.com

TenFour Boosts Customer Success Initiatives With Reputation.com REDWOOD CITY, Calif. — October 7, 2019 — Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced that TenFour, IT infrastructure provider, will use the Reputation.com online reputation management (ORM) platform to assess feedback from its corporate customers in …

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Reputation.com erweitert seine Reputationsmanagement-Plattform für Unternehmen um Google-Dienstleistungen

Der branchenführende Vorreiter erweitert seine strategische Beziehung mit Google, um die Geschäftsergebnisse für Unternehmen anzukurbeln. San Diego, Kalifornien, USA, 14. Mai 2019. Reputation.com, die erste und einzige vollständig cloudbasierte Plattform für Reputations- und Kundenerlebnismanagement für Unternehmen wird um mehrere Google-Dienstleistungen erweitert. Neben dem neuen Status als Google-Premier-Partner macht die enge Einbindung weiterer Google-Dienstleistungen die Plattform …

Reputation.com erweitert seine Reputationsmanagement-Plattform für Unternehmen um Google-Dienstleistungen Read More »

Reputation.com ajoute les Services Google à sa suite complète de gestion de l’e-réputation d’entreprise

Le pionnier et leader de sa catégorie renforce sa relation stratégique avec Google pour booster les résultats des entreprises, en ligne et sur place SAN DIEGO, Californie USA – Le 9 mai 2019 : Reputation.com, fournisseur de la première et unique plate-forme de gestion de l’e-réputation des entreprises et de l’expérience client, a annoncé aujourd’hui l’ajout des Services …

Reputation.com ajoute les Services Google à sa suite complète de gestion de l’e-réputation d’entreprise Read More »

Reputation.com nombra un nuevo equipo directivo a nivel mundial, integrando a Jason Grier, anterior ejecutivo de McAfee como Executive VP y CCO

Un experimentado directivo ocupa un nuevo cargo estratégico para afianzar la fidelidad de los clientes y construir una infraestructura de asistencia de primer orden REDWOOD CITY (California, EE. UU.) — 18 de octubre de 2018 Reputation.com, la primera y única plataforma completa de gestión de la reputación online en la nube para empresas, ha nombrado hoy …

Reputation.com nombra un nuevo equipo directivo a nivel mundial, integrando a Jason Grier, anterior ejecutivo de McAfee como Executive VP y CCO Read More »

Reputation.com baut sein erstklassiges Führungsteam aus und gewinnt McAfee-Veteran Jason Grier als den neuen EVP und Chief Customer Officer hinzu.

Reputation.com besetzt Executive-Posten mit Spitzenkraft, um Kundenbindung zu stärken und erstklassige Supportinfrastruktur aufzubauen REDWOOD CITY (Kalifornien), 18. OKTOBER 2018 – Reputation.com, die erste und einzige komplett cloudbasierte Reputationsmanagement-Unternehmensplattform, bestellt Jason Grier zum neuen Executive Vice President und Chief Customer Officer. Das frühere Geschäftsleitungsmitglied von McAfee kann auf zahlreiche Erfolge in den Bereichen Kundenzufriedenheit, Support und …

Reputation.com baut sein erstklassiges Führungsteam aus und gewinnt McAfee-Veteran Jason Grier als den neuen EVP und Chief Customer Officer hinzu. Read More »

Reputation.com développe son équipe dirigeante de classe mondiale avec l’arrivée de Jason Grier, ancien cadre aguerri de McAfee, dans le rôle de Vice-président exécutif et Responsable de l’expérience client.

Un cadre chevronné endosse un nouveau rôle stratégique pour renforcer la fidélité client et développer une infrastructure de support d’exception REDWOOD CITY, Californie — 18 octobre 2018 — Reputation.com, la première et unique plateforme cloud de gestion de l’e-réputation des entreprises, annonce aujourd’hui la nomination de Jason Grier au poste de Vice-président exécutif et Responsable …

Reputation.com développe son équipe dirigeante de classe mondiale avec l’arrivée de Jason Grier, ancien cadre aguerri de McAfee, dans le rôle de Vice-président exécutif et Responsable de l’expérience client. Read More »

J.D. Power y Reputation.com firman una alianza para integrar las redes sociales y la gestión de la reputación con soluciones estratégicas de Customer Experience

J. D. Power emprende una alianza para ampliar su ecosistema de experiencia del cliente COSTA MESA y REDWOOD CITY (California, EE. UU.) – 16 de octubre de 2018 — Con el objetivo de seguir desarrollando la solución de experiencia del cliente más completa y vanguardista del sector, J. D. Power ha dado un paso más …

J.D. Power y Reputation.com firman una alianza para integrar las redes sociales y la gestión de la reputación con soluciones estratégicas de Customer Experience Read More »

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