Lori Maupas

Lori Maupas

How to Use CAHPS Scores to Get More Positive Online Reviews

Patients shape their initial opinions about healthcare experiences before setting foot in the physician’s office. That’s because nearly 80 percent of new patients search for, and are influenced by, online reviews when selecting a healthcare provider, according to Pew Research. Consumer reviews on sites such as Healthgrades or RateMDs have a major influence on patient expectations about …

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3 Insights from the Sitelink/Reputation.com Webinar

Sitelink and Reputation.com recently concluded their first joint webinar that revealed how self-storage companies can boost their online reviews to grow their businesses. The webinar — which featured Reputation.com’s Chief Product Officer, Pascal Bensoussan, as its speaker — explored how review volume and search rankings are vital to the success of a self-storage business.  Without …

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New Webinar! How to Boost Online Reviews to Grow Your Business

Join our Chief Product Officer, Pascal Bensoussan, on July 20, 2pm EST, as he discusses how online reputation management can help you take control of your online reviews and grow your business. In this latest webinar, Reputation.com has partnered with SiteLink — a self-storage software company — to present insights on how ORM can drive operating results …

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Don’t Waste Your Marketing Budget

  You’ve got a killer marketing plan. You’ve developed clear personas, excellent branding, breakthrough messaging. You’ve analyzed data and have finely tuned the marketing channels you use to reach customers. All that’s left to do now is turn it on, right? Hold on. Not if you’ve overlooked two key factors: the search results for each …

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4 Takeaways from Transform 2016

Reputation.com concluded its first-ever user conference – TransfORM 2016 – in Chicago on May 16, which focused on the strategies and best practices healthcare marketers use for managing their organization’s online reputation. The conference brought together marketing leaders from top healthcare companies – including Kindred Healthcare, Ochsner Health System, Stanford Healthcare, Interdent and American Family …

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